How secure are we?
We know how important it is that you data is safe
Find out how we keep your data secure
The security of your My Business Online data is of utmost importance to us. Our
commitment to security will ensure that your data is safe and secure.
Access to your My Business Online Data
Your companies are protected by your username and password. No one else has access
to your company information unless you have invited them. In which case, they too
will have access to your company, but using their own username and password.
If you are logged in and don't use My Business Online for an extended period of
time, you will automatically be logged out.
Your My Business Online data is stored in a managed hosted environment at a secure
physical location with 24/7 armed security personnel and offsite monitoring via
CCTV. All physical equipment is also housed in a security controlled and monitored
centre. Access to the data centre is restricted to authorised personnel only.
Firewall and Intrusion detection: My Business Online operates behind an industry-standard
firewall. This firewall ensures that only intended traffic reaches the My Business
online service. The firewall generates logs and alerts which are reviewed on an
ongoing basis to determine intrusion, service attacks and injection attempts.
All systems are reviewed on an ongoing basis to identify possible weaknesses or
new vulnerabilities. System event and system logs are reviewed on an ongoing basis
to identify possible intrusion attempts. Industry-standard monitoring technologies
are in place to continuously check that the My Business Online server is available.
This ensures that the physical environment is monitored and any system hardware
or software errors are resolved within the shortest possible time thereby minimising
Your My Business Online data is backed up daily. Backups are stored for up to two
weeks. Data is stored in two alternative locations, accommodating multiple points
The information you send to and retrieve from My Business Online is encrypted. My
Business Online utilises a security certificate obtained from a reputable certificate
provider. This certificate is fully authenticated and verified, encrypting your data
with up to 256-bit encryption (browser dependant) and therefore ensuring that your
data is safe.